Taiwan’s economy is largely supported by the services sector, which accounts for 63% of Taiwan’s GDP. Tourism contributes significantly to the GDP, with Taiwan being famous for its night markets featuring local delicacies such as Stinky Tofu. Rising income and affluence are likely to have a positive impact on its economy. Taiwan is also home to the ‘King of Mandopop’ – Jay Chou.
Taiwanese consumers are very sensitive to price, followed by quality. They are also highly tech-savvy due to high internet penetration rates and are often influenced by social media.
Additionally, they expect high-quality content and user experience online, and they enjoy shopping online.
Although both Taiwan and Mainland China speak Mandarin, the use of certain expressions and idioms can be slightly different. Hence, wrong usage of such expressions may result in communication failure. We also cannot generalise consumer behaviour in Taiwan and China to be the same, as the cultures are different as well. Taiwan uses Traditional Chinese characters, and they also have a unique accent, hence a local Taiwanese moderator would be important when conducting research in Taiwan.
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